I typically use Business Process Modeling Notation (BPMN) in my technical documentation for a system to stay technology neutral where appropriate, but it is also very useful for actually thinking business level problems as well where only people or companies are involved. Though there is one problem. Most business level people cannot read a BPMN model easily. So you will need to translate it in to English. The following is an example of a business process that was documented using BPMN which I did a while back to fix a communication issue between teams.
No comments:
Post a Comment